The Challenge

3X Growth / 4,000 Restaurants

Enable Growth

10+ % COS Reduction Y1

31 countries / 2,000 SKU / 500 vendors / $450 million spend

6 Global Organizations

Collaboration / Synergies / Synchronization

  • Build the new and one-of-a-kind supply chain cooperative organization to support strategic growth of 4,000 restaurants in 31 countries in Latin America and the Caribbean while managing over 500 vendors, 2,000 SKUs and $450+ million in food and paper spend.

  • Transform supply chain management to become a strategic contributor, delivering substantial savings and efficiencies in Food, Paper and Equipment costs  across the region

  • Collaborate with 6 global organizations to align brand’s strategy and priorities across LATAM and building and leading the team responsible for identifying, initiating, and nurturing new or on-going business opportunities

31 Countries

Collaboration

Synergies

ROI

Program Expectations

  • Transformation roadmap to become a best in class purchasing organization supporting over 400 franchisees

  • Build a supply chain organization to deliver best pricing, mitigate risk, implement change and capture full-business value across the supply chain and operations

  • ROI approach to funding and management of the purchasing cooperative

  • Provide clarity and alignment of goals across the organization, quantify opportunity savings ranges and deliver specific goals in an accountable work culture

  • Deliver brand alignment and synergies across the brand’s key stakeholders

  • Enable Latin America and the Caribbean to become a high Impact organization and a strategic contributor to the brand’s expansion

  • Implement best in class management processes to instill accountability, long-term partnerships

  • Bring commodity and category expertise to unbundle the supply chain and cost structures, and deliver an effective food, paper, logistics, and equipment buying process

The Process

  • Co-creation of the strategic vision and transformation roadmap to delivered a one-of-a-kind legal, financial and operations structure of the new entity

  • Gain deep understanding the opportunity through a benchmark approach to identify execution and management gaps

  • Perform a supply chain 360 assessment to identify and quantify the opportunities for improvement in performance; reduction of supply chain risk and volatility; food & paper cost reduction and cost avoidance, focused on actionable strategies to drive bottom-line results

  • Executive leadership alignment to business plan and assure cross functional team’s buy-in to deliver superior solutions, managing risks and minimizing costs

Delivered Value

Strategic 3X Growth

Enabled the brand’s 300% international growth and contributed to positioning it as the leading restaurant chain in Latin America. Conceived the strategic vision of the new regional purchasing cooperative to enable the brand’s 3X growth plans. Formed a one-of-a-kind legal, financial and operations supply chain structure with full P&L responsibility of the international purchasing cooperative with hundreds of franchisee members and responsibility of all procurement, distribution, and logistics in 31 countries, with 2,000 SKUs, 500 vendors, and a budget of $450 million

$38M in Savings and Efficiencies

Hired a team of 10 supply chain professionals, built a successful and productive working environment, and delivered $38 million in savings to franchisees

High-performing Teams Across the Americas

Built a highly successful, collaborative and productive working environment of the new purchasing organization and delivered sound returns to franchisees in thirty-one markets throughout the Latin America and the Caribbean region

Synchronized Complex Remote Organizational Structures

Increased organizational capabilities while managing remote teams across 31 countries through engagement, team building, collaboration, and team spirit

More Cases